Last updated: January 1, 2025
Thank you for choosing Chartered Studies .
If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
We process refunds within 2-4 business days if the terms outlined below are met.
The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural form.
For the purposes of this Refund Policy:
You are entitled to cancel your order within 2 days without providing any reason for doing so.
The deadline for canceling an order is 2 days from the date on which you received the Goods or when a third party you have appointed (who is not the carrier) takes possession of the delivered product.
To exercise your right of cancellation, you must inform us of your decision through a clear statement . You can contact us via:
We will process your reimbursement within 2 days from the date we receive the returned Goods. Refunds will be made using the same payment method used for the Order. A cancellation fee of ₹500 or 20% of the order value (whichever is less) will be deducted from the refund amount.
For the Goods to be eligible for a return/refund, please ensure that:
The following Goods cannot be returned or refunded:
We reserve the right to refuse returns of any merchandise that does not meet the conditions above, at our sole discretion.
Refunds will be processed within 2-4 business days once approved and will be credited to the original payment method.
If you have any questions about our Returns and Refunds Policy , contact us:
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