The intent of the Accessibility Plan is to outline how RBC will identify, remove and prevent barriers for Persons with Disabilities and meet relevant requirements of Accessible Canada Act (ACA).
Each year, RBC will publish a Progress Report which summarizes progress made during the respective reporting period.
2026-2029 Accessibility Plan (Includes 2025 Progress Report)
2024 Progress Report
RBC, which includes Royal Bank of Canada and its subsidiaries, is committed to ensuring that its customer service accessibility guidelines.
At RBC we are committed to providing our clients with services that meet their diverse needs.
Diversity and Inclusion is more than just a value â itâs our strength. Weâre proud of the progress weâve made, and weâre motivated by whatâs still to come.
From internship programs to awards to celebrations and more â find out how RBC empowers its employees and support communities.
At RBC, weâre committed to creating an environment where everyone can realize their unique ideas and reach their full potential.
The way we see it, different is good. We're committed to building on the unique talents, experiences, and perspectives of individuals âincluding employees, clients and others who have dedicated their lives to promoting accessibility. And we appreciate the opportunity to tell you how we're fulfilling that commitment.
We are constantly looking for ways to improve the experiences of clients and employees with disabilities. Please contact us.
Journalists seeking information for stories are invited to contact a member of our Media Relations team.
Email us if you are a person with a disability and have questions or would like help with your application.