Clear your cache if you are having problems

Clear your cache if you are having problems

PolicyMap has recently updated one of our larger datasets, Claritas/Nielsen . If you have previously saved a map with 2009/2014 Claritas data, you still are be able to access the saved map images from My PolicyMap by selecting the download images for PDF, PNG, and JPEG. If you select the link to open on PolicyMap, the map will automatically update to the 2010/2015 Claritas data.

We’ve had reports from some users that the thematic map tiles for saved maps which originally had 2009/2014 Claritas data are not loading and showing a blank map. This could be caused by the cache in the computer and just needs to be cleared out.

Here are two easy ways to clear your cache:

For more information or help, please contact us at [email protected] or (866) 923-MAPS.

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