The idea for WheelerShip was born during the economic crisis that began in 2008. During this time, our company grew out of a need for hope and reliability. We opened our doors in 2010, grown out of a need for hope and reliability. With so many individuals losing their jobs and savings, many of them depended more than ever on their cars. This is what led us to unite a group of car-loving individuals and bring to life the hope and passion that stands behind WheelerShip’s top priority: people. We knew the importance of having a reliable car had grown during the Great Recession. And with that, our only goal was to provide people with the quality and affordable options they needed to get their lives back on track.
After ten years, our company continues to strive to fulfill its purpose of quality and affordability. The COVID-19 pandemic has prompted the latest economic hardship to hit our country, but despite this, we continue to make our people a priority. Read on to learn how WheelerShip continues to serve drivers by staying true to our core values.
Empathy is the foundational value for our company. Founded on principles influenced by empathy, we wanted to help folks dealing with the aftermath of the Great Recession. We wanted to provide people with a car-shopping experience that made them feel confident and supported during such troubling times. And even today, amid the economic hardships from the ongoing pandemic, we value our staff and customers, which is why we continue to keep our company’s vision alive through empathy.
At WheelerShip, we find integrity inspiring. We want to offer our customers experience and service they can confidently rely on. We are an honest provider in aftermarket and OEM factory-replica wheels. We are a trusted and reliable source for our customers searching for rim solutions they can feel good about.
We pride ourselves on our services and products. For that reason, accountability is a core value here at WheelerShip. During these hard times, our customers want a wheel provider that can go above and beyond their expectations, and that’s exactly what we do.
Fun is a valuable commodity here at WheelerShip. We strive to make every transaction, exchange, and interaction fun and enjoyable for the people we serve. Folks who visit our website likely do so because they have a car problem. Alleviating that stress is a top priority for us as we strive to give every person the enjoyable experience they need.
WheelerShip will continue to serve its drivers through their toughest moments to provide them with the service and products they deserve. Next time you’re in the market for replacement wheels , we hope you’ll choose WheelerShip. It would be our pleasure to help you get back on the road, fast.
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REVISED SEPTEMBER 2, 2026
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII when you use our website.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
We collect information from you when you register on our site, place an order, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain site features. We also collect your mobile phone number when you text us or ask a representative to contact you by text message.
Our website is scanned on a regular basis for potential security risks and vulnerabilities in order to make your visit to our site as safe as possible. To maintain the safety of your personal information, we implement a variety of security measures when a user places an order, or enters, submits, or accesses their information.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit card information you supply is encrypted via Secure Socket Layer (SSL) technology.
All financial transactions are processed through a gateway provider and no payment information is stored on our servers.
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow). This enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through the settings on your browser (like Internet Explorer). Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies, some features may be disabled. It may affect theuser’s experience and some of our services will not function properly. However, you can still place orders.
We never sell, trade, or otherwise transfer to outside parties your personally identifiable information. We have implemented Google Analytics, which uses first-party cookies to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website. We use a telecommunications provider to deliver text messages on our behalf; it processes your mobile number solely to send and receive those messages and may not use it for any other purpose.
According to CalOPPA we agree to the following:
Users will be notified of any privacy policy changes:
*On our Privacy Policy Page
Users are able to change their personal information:
*By logging in to their account
We honor do-not-track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under 13.
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
If at any time you would like to unsubscribe from receiving future emails, you can click the Unsubscribe link at the bottom of the email communication or you email us at [email protected] and we will promptly remove you.
We offer two-way text messaging so our customer service team can help you with order status, product availability, shipping and tracking, pickup or appointment times, and callbacks when you were unable to reach us by phone.
How you opt in. You consent to receive text messages from us when you (a) send a text to our business number, (877) 788-8283, or (b) give your mobile number to one of our representatives by phone or in person and ask to be contacted by text. We do not purchase mobile numbers or obtain them from third parties.
What to expect. Messages are conversational and sent by our customer service team in response to your request; message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of any purchase.
How to opt out or get help. Reply STOP at any time to stop receiving text messages; you will receive one final message confirming you have been unsubscribed. Reply HELP for assistance, call us at (201) 226-0577 (Monday–Friday, 8 am–6 pm Eastern), or email [email protected] . You may opt back in at any time by replying START .
Your mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If there are any questions regarding this privacy policy you may contact us using the information below.
The WheelerShip LLC PO Box 1634 Smithtown, NY 11787