How to talk to a human about sales tax in every state - TaxJar

How to talk to a human about sales tax in every state - TaxJar

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by TaxJar March 11, 2026

State customer service phone numbers can be hard to find, and then callers can be directed through a maze of options before getting your answer. Further, many states either don’t communicate sales tax info by email, or have very long reply times, which isn’t helpful when you need an answer right now. (If you’d rather email, though, you can find a list of state department of revenue emails here .)

To make your life a little easier when calling your state’s taxing authority, we put together this list. Find the state you need to call below and follow the steps to get to an actual helpful human who can answer your sales tax questions.

Alabama Phone Number: 334-242-1490 Press 3 for Sales Tax

Arizona Phone Number: 602-255-3381 Press 1 for English, 1 for business, then 3 for Representative.

Arkansas Phone Number: 501-682-7104

California Phone Number: 800-400-7115 Press 1 for English, 1 for Sales & Use Tax, Choose your question/issue and get to a representative (To repeat options press 8)

Colorado Phone Number: 303-238-7378 Press 3 for Sales Tax & More

Connecticut Phone Number: 800-382-9463 Press 3, then press 6

District of Columbia Phone Number: 202-727-4829 Stay on the line until you get to main menu, press 1 for English, then press 7

Florida Phone Number: 850-488-6800 Press 1 for English, then 4 for general information on taxes, then 5 for all other tax information.

Georgia Phone Number: 877-423-6711 Press 1 for Business, 0 to bypass the menu, then enter your tax ID and wait to be forwarded to a Representative.

Hawaii Phone Number: 808-587-4242 Press 0 for a Representative.

Idaho Phone Number: 800-972-7660 Press 0 for a Representative, or just hold the line.

Illinois Phone Number: 800-732-8866 Say agent, say or press 3, enter your tax ID or say “I don’t have it.”

Indiana Phone Number: 317-232-2240

Stay on the line for English. Press 9 for tax related questions then Press 2 for business tax questions

Iowa Phone Number: 800-367-3388 Press 4 for Other Tax Questions, then 3 for Sales and Use Tax.

Kansas Phone Number: 785-368-8222 Press 5 for Other Tax Representative, then 2 for Sales and Use Tax Representative.

Kentucky Phone Number: 502-564-5170 Press 1 for Sales and Use Tax.

Louisiana Phone Number: 855-307-3893 Press 1 for English, 2 for Business Tax, then 4 for Other Business Questions.

Maine Phone Number: 207-624-9693 This is a number specific for the Sales Tax Division, so you can listen to all the various options or just press 4 for “All Other Calls.”

Maryland Phone Number: 800-638-2937 Press 4 for business tax information.

Massachusetts Phone Number: 617-887-6367 Press 3 for Business Tax, 2 for Sales Tax, then 5 for General Inquiries, then 2 for All Other Inquiries.

Michigan Phone Number: 517-335-7508 Press 3 for sales tax.

Minnesota Phone Number: 651-296-6181 Say or press 6 for Other Sales Tax Options.

Mississippi Phone Number: 601-923-7015 Press 3 for All Other Sales and Use Tax Questions.

Missouri Phone Number: 573-751-7200 Press 5 for General Sales Tax, Press 2 for Business.

Nebraska Phone Number: 402‑471‑5729 Wait for Main Menu, say “Business Tax” or press 2, then say “Other Options” or press 5, enter your Tax ID or hold for a Representative

Nevada Phone Number: 866-962-3707 Press 8 for All Other Inquiries

New Jersey Phone Number: 609-292-6400 Press 5 for Sales Tax and Other Business Questions. Be prepared to wait!

New Mexico Phone Number: 505-827-0832 Listen for the correct option or press 0 for an operator.

New York Phone Number: 518-485-2889 Press 4 for all other calls.

North Carolina Phone Number: 877-252-3052 Press 1 for English, Wait for Main Menu, press 6 for All Other Inquiries, then 2 for Sales and Use, then 2 for Further Assistance, then enter your Tax ID or press 3 to bypass this option.

North Dakota Phone Number: 701-328-1246

Ohio Phone Number: 888-405-4039 Press 2 for Sales & Use Tax, then 4 for Sales Tax Questions, then either enter your Tax ID, or press 2 to bypass this option.

Oklahoma Phone Number: 405-521-3160 Press 6 to speak to a Representative.

Pennsylvania Phone Number: 717-787-1064 Press 3 for sales and use tax, then press 4 for all other sales tax issues, enter your ID.

Puerto Rico Phone Number: 787-622-0123 [email protected]

Rhode Island Phone Number: 401-574-8955 Press 2 for Sales & Use Tax.

South Carolina Phone Number: 803-898-5000 Press 2 for Business Account, then 4 for sales use tax questions, then wait for the pre-recorded message to finish before connecting with a Representative.

South Dakota Phone Number: 800-829-9188 Press 1 for Sales Tax.

Tennessee Phone Number: 615-253-0600 Press 2 for Sales Tax, then hold for a representative.

Texas Phone Number: 800-252-5555 Press *(star) to bypass the Tax ID option, then 0 for an Agent. (Be prepared to wait!)

Utah Phone Number: 800-662-4335 Press 0, then 4 for General Tax.

Vermont Phone Number: 802-828-2551 Hold the line for the first available agent.

Virginia Phone Number: 804-367-8037 Press 4 for an Agent, enter your EID if possible, but if not just wait for a Representative

Washington Phone Number: 360-705-6705 Press 3 for a Tax Specialist, and then 6 for Anything Else.

West Virginia Phone Number: 800-982-8297 Press 3 for All Other Calls then hold for the next available Agent.

Wisconsin Phone Number: 608-266-2776 Press 4 for all other questions, then 4 again. Choose the option to enter your Tax ID or press 4 to bypass this option.

Wyoming Phone Number: 307-777-5200

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