EPAM Systems is a leading digital engineering and IT services company, with a strong presence across global markets.
With a large and evolving workforce of 60,000+ employees, managing employee benefits efficiently while ensuring compliance and transparency is a key priority for EPAM’s HR team.
Before adopting Zaggle’s solution, EPAM Systems was managing benefits through another vendor.
While the structure existed, there was a need to improve:
Speed and efficiency in benefit distribution
Visibility into benefit usage
Reduction in manual intervention for HR teams
Overall employee experience across benefit categories
Managing even limited categories like meal and gift benefits required time and coordination, creating scope for simplification.
EPAM Systems implemented Zaggle’s Employee Benefits ( multi-benefit wallet) solution to streamline benefit distribution and management.
The rollout was completed in less than 2 weeks , enabling a quick and smooth transition.
The implementation enabled:
Digital distribution of benefits across categories
A unified platform for managing meal and gift benefits
Reduced dependency on manual reimbursements
A seamless experience for both online and offline usage
Strong Increase in Benefit Utilisation
Employee utilisation improved by 50–75% , indicating better access and ease of use.
Reduced Administrative Effort
The HR team now saves up to 10 hours per month , with less manual work involved in distributing and tracking benefits.
Ease of Use Across Stakeholders
HR admins rated the platform as very easy to use
Employees found it easy to use across both online and offline transactions
Improved Compliance and Transparency
Compliance and reporting have become significantly easier, with clearer visibility into benefit allocation and usage.
Enhanced Employee Experience
Employees highlighted:
Ease of using benefits for both online and offline purchases
Elimination of cash reimbursements
A more seamless and convenient benefits experience
This has contributed to a more positive perception of benefits overall.
Zaggle helped EPAM simplify and automate benefit distribution, reducing administrative effort while improving transparency across the HR function.
With evolving tax structures, EPAM is planning to expand focus on Meal Allowance. This will help further optimise employee savings while maintaining compliance.
Jyothi Kondapi Associate Manager | HR – Compliances, EPAM Systems India Pvt Ltd
Posted on 30 Jul 2026
7 to 10 Days → 1 to 2 Days
Reimbursement processing turnaround
Reduced manual errors and duplicate claims
Automated policy violation checks
Posted on 29 May 2026
90% faster reconciliation
cycle on long projects
Reduction in Cash leakages
due to policies and limits enforced through the platform
Books closed on time
helping Ramelex stay audit ready
Posted on 28 May 2026
saved every month across stores and HQ
control achieved over cash leakages
reduction in per-store petty cash handling time