P.F. Chang's | Olo Case Study

P.F. Chang's | Olo Case Study

P.F. Chang’s, a popular concept known for scratch-made Asian cuisine, leverages our Host and Marketing solutions—in addition to Ordering, Dispatch, and Rails—to gain an end-to-end understanding of its guests, manage its busy restaurants, deliver a personalized experience, and make data-backed decisions to maximize revenue and growth.

Parties seated across all locations in one year using Host

Guest profiles created

Reservations across locations in one year

To provide a consistent guest experience, P.F. Chang’s needed a seamlessly integrated tech stack that would offer an end-to-end understanding of its guests.

The brand was specifically looking for a table management system, reservation software, and restaurant CRM that would enrich the data from its loyalty program and existing Olo solutions.

Frustrated by missing orders and manual workarounds, Paris Baguette switched to Olo Catering+ for a consistent, consolidated experience that grew sales by nearly 50%.

Fast-casual brand goes all-in on digital with QR code ordering

24/7 Cake Ordering for Any Occasion

Transform your guest experience today.

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