QTS Customer Compliance and Audit Services Rate Schedule
Effective date: February 1, 2026
Schedule A. Customer Audit and Compliance Services for QTS U.S. Based Facilities
*“Event” means a unique QTS ticket opened to request a specific service.
“QTS SDP” means QTS Service Delivery Platform.
Prior to submitting a ticket for compliance services, Customer must have a signed Compliance Addendum or applicable terms within the Customer’s master agreement/lease. Additionally, QTS recommends:
(1) reviewing the scope of services provided by QTS (licenses or lease space for physical and environmental colocation). QTS does not provide IT services nor access, process, store or transmit customer data on behalf of its customers;
(2) reviewing the request against the full set of QTS’ compliance documents available on the QTS SDP dashboard under the Compliance Widget, as most questions QTS receives are addressed with the SOC2 Type 2 audit and other certifications that are independently and externally audited; and
(3) limit questions to those appliable for QTS’ overall scope of services.