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Apple Certification (SUP-2024 & DEP-2024) Exam Preparation for iOS 17 and macOS 14 Sonoma.
Updated on Sep, 2026
IT and Software , IT Certifications,
Duration - 9.5 hours
Training 5 or more people ?
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Because the courses are aligned with both certification requirements for the Apple Certified Support Professional and the Apple Certified IT Professional, completion of this course will adequately qualify someone to pass two exams: the Apple Device Support and the Apple Deployment and Management. Students will work through a combination of lectures and hands-on exercises. It will cover the ecosystem encompassed by Apple, including not just macOS and iOS but also all their other operating systems. The end result of this course is that participants will be fully prepared to take both Apple IT Certification tests- Apple Certified Suppport Professional (ACSP), and Apple Certified IT Professional (ACITP). These will mark them off as experts in supporting, deploying, and managing Apple devices in any professional setting. This course starts off by giving a deep dive into the critical skills required for an entry-level position in Apple product support. Through a series of interactive lectures, examples of practical application, quizzes and exam prep, you will become proficient in troubleshooting, customer support, system configuration, and network management specific to the Apple ecosystem. Throughout the course, students will explore the various deployment models for Apple devices such as Automated Device Enrollment and how to choose the best Mobile Device Management solution for your organization. Topics include how to configure network settings on Apple devices, troubleshooting common network issues, and how to optimize your enterprise network for Apple device support. Finally, students receive targeted preparation tips, strategies, and practice exam questions to help them tackle the Apple certification exams with confidence. No experience of Apple products is required for this course, making it open to first-time learners. However, a basic knowledge of computer systems and enthusiasm for technology will be an added advantage. Join today and take the first step toward getting certified in Apple system administration and support!
Check out the detailed breakdown of what’s inside the course
Drew Smith is the founder and CEO of Automata Technology Services LCC and has been supporting Apple technologies since his very first Apple -- the IIgs!
Automata Technology Services has a combined 40 years of experience designing, installing, and managing technology solutions specializing in creative and education markets. Drew has been publishing books on Apple device support and teaching online courses on system administration since 2019. Prior to this, Drew spent 20 years in the education sector providing technology support and solutions design services for the higher education market across the United States.
In his spare time, Drew enjoys spending time with his family, playing video games, and listening to indie rock. He also spends too much money on LEGO and hobbiest electronics projects. His passion is sharing best practices for system administration and IT infrastructure standardization, particularly in multi-location or enterprise environments.
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