The Retail Banking School
1st module of the Program: Postgraduate Diploma: Digital Product & Service Owner
Updated on Sep, 2026
Business, Management, Product Management
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Welcome to course: Digital Product & Service Owner: Role & Key Functionality
Short Description: Overview of a Product / Service Owner role and functionality: Course for owners and managers of digital products, services and platforms and for leaders at service, finance, fintech industries. Course for any other who want to build a career at fintech and digital business area. We will consider different business topics, practical examples and cases and also will talk about business related questions.
Product owner role examples from retail banking and digital business
Product manager VS Product owner roles
Product owner mission
Forces impacting Product owner’s roles
Managing the product backlog
Overseeing development stages
Anticipating client needs
Acting as primary liaison
Evaluating product progress at each iteration
Digital Channels building
Examples from Consumer Lending, Mortgage and other product-lines of Retail Business
Examples from leading worldwide banks
Professor of The Retail Banking School
Digital Business and Retail Banking Expert
Business Fundamentals
Marketing & Business Strategy
Online and Digital Business
Digital transformations / Strategy
Strategic Planning & Execution
Stakeholder Communication
Solution Ideation & Implementation
Continuous Process Improvement
Budget & Resource Management
Technical Leadership & Development
Regulatory Compliance
Business Process Development
Check out the detailed breakdown of what’s inside the course
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