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An in-depth introduction to Lean, Six Sigma and Quality.
Updated on Sep, 2026
Business, Operations,
Training 5 or more people ?
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Lean Six Sigma is an extremely powerful methodology, capable of saving organisations vast amounts of money and time. Having the skills, knowledge and understanding given by Lean Six Sigma is increasingly important in todays workplace. Organisations want their employees and consultants to know how to make processes more efficient, how to increase the quality of products and how to save time and money that can ultimately be reinvested back into the organisation.
This White Belt course will introduce you to the world of Lean Six Sigma. In this course we will cover:
Once you have completed this course, you will be able to start the important work of instilling quality and operational excellence within your organisation/clients. This skill is now in high demand as organisations look to stay competitive in today's market, so delivering savings and efficiencies on a large scale will set you apart from the crowd.
Voice of the customer
Check out the detailed breakdown of what’s inside the course
Hi there, my name is Robert Chapman.
I have been working as a Business Improvement professional for many years now. In doing so, I have learned a number of key lessons about Business, People and Processes.
The work I have done has been to save organisations money (and I have saved organisations millions of dollars), make them and their teams more productive and efficient and future proof their operations. Specifically, I am an expert in:
- Root cause analysis.
- Process, Business & Continuous Improvement.
- Automation of processes.
- Voice of the Customer.
- Process mapping & management.
- Wider Business Improvement (such as cultural change, reporting and transition of work around the globe).
I shall be loading course content around the topic of Business Improvement so please do check out the courses on offer.
I do love to hear from those of you that take my courses and am here to help wherever possible.
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