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How to measure, manage and improve organisational performance
Updated on Sep, 2026
Business, Management, Key Performance Indicators (KPIs)
Training 5 or more people ?
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I am a Fellow of the Chartered Institute of Management Accountants specialising in process improvement. I have nearly 30 years experience in consultancy, facilitation and training. I have published numerous online courses on process improvement, performance measurement, KPIs, problem solving and more.
I live in Scotland with my wife, daughter and our Cocker Spaniel.
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