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Learn how to create and manage effective teams and get British Certificate
Updated on Sep, 2026
Business, Human Resources, Team Building
Duration - 1.5 hours
Training 5 or more people ?
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Working in teams is one of the most important skills required for jobs today. Team building and management are essential skills for everyone in the modern work organisation. It is not only relevant for business and management posts but also those in the developer side. Whether you are a programmer, doctor, architect, or software engineer, or moving up the ladder into management positions, everyone needs to know how to create and manage teams.
This course will teach you the advanced skills required to learn how to build and manage teams. Moreover, the course will allow you to get a British Certificate, improving job prospects in the global marketplace.
I have been delivering this workshop to clients all over the world for over a decade now. This training course will teach you the key factors that are required to build and manage productive work teams. Normally charged at $1000 for a workshop, this course is being offered on TutorialsPoint at a discounted price!
What are modern teams, and how do they differ from work groups
The key stages in developing a productive work team
The role of a team leader in managing an effective team
Resolving conflict among team members
Learning about various personality types of team members
Getting the most out of teams
Anyone looking to improve their career within HR
Those looking to move into senior management
Any manager that manages teams
Entrepreneurs and small business owners
Similar value as a $1000 workshop delivered in person
Taught by one of the leading corporate trainers
Taught based on personal experience and the latest market research
Become an alumnus of the Institute of Customer Management (UK).
Credit towards SHRM Certification
British trainer with a PhD in business from one of the leading universities in the UK
Founder & Director of the Institute of Customer Management, a London-based consultancy & training company
MBA, with over 20 years of experience in delivering training and consulting
London-based consultant and trainer, who has worked all across the globe with all types and sizes of companies
Former Director of an MBA program at a leading London university
Former professor at leading universities in the world (including Harvard and Bradford)
Former VP of a leading consultancy company in London
How to build and manage teams
The importance of teams and teams vs. traditional work groups
The key stages in team building
Personality types for team members
Conflict resolution and negotiations in a team
Key behaviors that are required for an effective team
There are no pre-reqs for this course. However, those who have experience working and managing teams will find this course of use.
Check out the detailed breakdown of what’s inside the course
Dr Osman Khan is one of the world’s leading management & marketing experts. Dr. Osman Khan, has over twenty years of experience working with companies to improve their business performance. His main areas of expertise are in Marketing, Information Systems Management, and Strategic Management. He has worked with numerous companies across the globe as a consultant, trainer, researcher and as a member of the management team. His has worked with companies of all sizes, including Fortune 500 and FTSE 50 listed firms. He has been consulting for organisations from Europe and the Middle East, as well as helping firms from the UK and USA in improving customer loyalty, increasing sales, and reassessing strategic marketing goals.
Dr. Khan has worked as a Director at a leading university in London, UK, where he won the prestigious Times Higher Education Award. He has taught at some of the leading universities in the world including, Harvard, Bradford, etc.
Osman has an MBA (specialising in IT Management), and a PhD in Marketing (Bradford). Dr Khan is the author of the book, “Getting Customers to Love your Brand”, and has published an additional three books at the European Centre for Best Practice Management. He is also on three UK based awards.
Moreover, he is actively engaged in conducting training and consulting work. He is on the editorial board of four international journals, as well as on the board of directors of three firms.
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