The data we collect, why we collect it, where it lives, and the rights you have over it — written plainly.
We collect very minimal information from parents and teachers. The information relating to children comes from the respective parent and/or teacher and does not extend beyond their name and grade level. We do not need their full name at all and in fact many schools now use a nickname or code.
Access to data is allowed only as required with strong directives in our internal policy relating to privacy. Studyladder does not share personal information with any third party.
Data encryption Secure hosting practices and resources provided by Amazon Web Services Controls on access Staff training and policies
Data is deleted when requested by a registered user.
When teachers and parents/guardians register they give consent to the processing of their own personal data by agreeing to terms upon registration.
School accounts for students are created by teachers. Parents are prompted to sign up for parent/supervision accounts in order to oversee their child's activities when using outside school hours. Student home accounts are created by parents/guardians.
Information about data collection and processing is outlined in Studyladder’s Privacy Policy and GDPR policy in a ‘concise, transparent, intelligible and easily accessible form, using clear and plain language’.
Data protection, privacy and security are our highest priorities and are taken into account at all stages of development of our site and programs. Studyladder has an internal security, privacy and data protection policy in place for all staff.
Data is encrypted wherever feasible. Including protection of data while in transit over public networks in web applications and database systems.
Operational security includes:
Studyladder has successfully taken part in the National Education Risk Assessment. The assessment measured technical and business processes regarding data security and privacy.
Policies to ensure that users affected are informed in case of a data breach.
Data protection, privacy and confidentiality are important to Studyladder. Because of this importance our Director has direct involvement in data security and privacy (Studyladder has a dedicated Data Security officer that oversees all of Studyladder's security and compliance. For more information email [email protected]).
Studyladder is hosted on Amazon Web Services. Amazon Web Services are one of the largest hosting companies in the world and are certified compliant with a wide range of security and data protection standards. More details here: http://aws.amazon.com/compliance/. Studyladder backups and all student result data is encrypted before storage. We use the AES-256 encryption scheme, which is an industry standard, certified, encryption scheme.
N/A – Studyladder does not share personal data with any third party.
Studyladder’s Data Protection Officer can be contacted via the contact us link on our homepage or [email protected] (attention to ‘Data Protection Officer’).
We do not sell or pass on information to any third party.
All of the information Studyladder holds on any user is available for them to see via their account at Studyladder. Parents can create free parent accounts to view all of their child's data.
Most data can be changed by the teacher or parent. For anything that cannot be altered by the user, an email can be sent to [email protected] and we will investigate and change as required.
Studyladder has a deletion process in place. This will result in a complete deletion of all data.
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