Wright-Patt Credit Union ® (WPCU ® ) offers the latest in digital services to make managing your money even easier. WPCU's Mobile App and Online Banking are completely free and secure. Learn tips and tricks on available features and tools with the resources and videos we've provided below.
My Contact Information:
Keeping your contact information current helps ensure you receive important account communications, including statements, notices, and other account updates. Review your physical and mailing address, email address, phone number, and communication preferences regularly to make sure your information remains accurate and up to date.
Access My Contact Information:
Review your phone numbers and email address to ensure you receive security alerts, verification codes, and password reset information. You can also set up an authenticator app as an additional way to verify your identity. Keeping this information current is an important step in helping protect your account from fraud. Click here to learn more.
Access Login & Security:
Managing your WPCU cards is easier than ever with the enhanced Cards Center in Mobile and Online Banking. Cards Center brings your debit and credit card management tools together in one convenient location, making it simple to monitor your cards and take action when you need to.
With Card Management , you can:
Whether you're preparing for travel, replacing a lost/stolen card, managing alerts, or simply keeping tabs on your accounts, Cards Center provides convenient self-service tools to help you stay in control of your cards anytime, anywhere.
Watch the video to learn more about Card Management and explore what's available today, along with additional enhancements coming soon to Cards Center.
WPCU's Money Management tool, available through Mobile or Online Banking, helps you take control of your finances in one convenient place. Link accounts and credit cards from other financial institutions to view your complete financial picture and stay on top of your goals.
Use the Debt Payoff Calculator to easily plan your strategy for paying down debt and explore ways to get ahead faster. Then, use the interactive Budget Widget to quickly see where your money is going each month, helping you track spending and make informed financial decisions. With Money Management, you'll have the tools you need to budget smarter and stay focused on your financial goals.
To access Money Management in the WPCU Mobile App:
To access Money Management in Online Banking:
For additional Mobile and Online Banking tips and resources, check out our Digital Services to help you manage your money anytime, anywhere.
Beginning June 9 , managing your notices gets even easier in both Mobile and Online Banking!
eNotices will now be available in the Mobile App! Simply log in to your Mobile App and navigate to the 'More' menu, then select 'View My Notices' from the Self-Service Center.
Online Banking will now also have a refreshed, more intuitive experience. After logging into Online Banking, navigate to the Self-Service Center, then select 'View My Notices' under 'Important Account Information'.
Manage My Share Certificates is a tool within Wright-Patt Credit Union’s (WPCU) Mobile and Online Banking. Beginning on the day your personal certificate matures, you can log in to either Mobile or Online Banking to make changes to your account. You have 10 days from your maturity date to:
Keeping your account and personal information safe is one of our top priorities. To strengthen your protection, we recently introduced enhanced fraud protection features in Mobile and Online Banking to help confirm it’s really you when logging in and using your account based on your usual activity patterns.
On June 2nd , we added enhanced verification in Mobile and Online Banking to provide a more secure experience.
What Changed on June 2nd?
Click Here to Learn More
Quick tip to keep your account safe, secure and always up to date in Mobile and Online Banking:
Check to make sure you have the most updated version of the WPCU Mobile App. The current app versions are:
Why keeping your app updated matters:
Did you know you can view your statements in WPCU's Mobile or Online Banking ? Simply log in and navigate to the Self-Service Center, then select "View My Statements."
Access current statements, tax documents, and even archived statements.
Once you’ve accessed your eStatements, be sure to opt-out of receiving paper statements in the mail. Opting out of paper statements allows you to:
Click here to learn more about eStatements »
With My Credit Score, available through WPCU’s Mobile and Online Banking, you have instant access to your credit score, credit report, helpful tips for improving your credit, and personalized offers. It’s just one more way WPCU is providing you additional value and helping you achieve greater financial flexibility and freedom!
You can access My Credit Score through Mobile or Online Banking. To learn more about My Credit Score, click here .
At Wright-Patt Credit Union, our first priority is to keep our members’ accounts and information safe and secure. But with identity theft and financial fraud on the rise, it can be difficult to keep personal information out of the wrong hands. That's why it's more important than ever to be aware of what you can do to protect your personal information, in addition to WPCU's safety and security measures already in place.
WPCU also provides helpful tips, tools and resources to empower you with the latest information and strategies to better protect yourself from fraud. Watch the videos below to learn some of these tips, including keeping your account secure.
When you log in to WPCU’s Mobile or Online Banking from a new device, you may be prompted to verify your identity via Multi-Factor Authentication (MFA). WPCU now offers the ability to link your account to an authenticator app so you can verify your identity quickly and securely. Watch the video below to learn how to link your WPCU account to an authenticator app.
Save time and money with WPCU's Mobile Deposit. Whether you need to deposit Christmas and holiday gifts or your tax refund, Mobile Deposit makes it quick and easy. If you can take a picture, you can make a deposit. Just Tap, Snap and Deposit!
Did you know you can see the status of your check deposits within our WPCU Mobile App as well? Simply tap the file folder icon on the Deposit Checks screen. The Deposit Checks Statuses include pending , rejected or accepted . If your remote deposit has a rejected status, it will include the reason why the deposit was rejected along with next steps.
Here are some tips to make sure your Mobile Deposit processes smoothly:
WPCU's Money Management tool, available through Mobile or Online Banking, is a great way to look at your whole financial picture – including accounts and credit cards with other financial institutions, store-specific credit cards, retirement accounts, and more! You'll also be able to prioritize your debts with a payoff calculator, build budgets, and track your spending.
Did you know you can save time and simplify bill paying by setting up automatic payments?
You don’t have to schedule a payment manually each month, leave home to pay a bill or go to multiple websites to pay. Simply set up recurring payments and different rules tied to your eBill, like minimum amounts, making spending and managing your money wisely even easier.
Give yourself the peace of mind with setting up automatic payments so you can focus on your next step when it comes to your financial flexibility and freedom journey.
Once you’ve enrolled in Mobile and Online Banking, you want to make sure you keep your account as secure as possible. WPCU offers Multi Factor Authentication (MFA), adding an extra layer of protection to your account when logging in. However, it is still important to regularly update your password to keep your account secure. Did you know it’s recommended to update your password every 3 months? Follow these steps to update your information:
Update Username/Password in Online Banking:
Update Username/Password in Mobile Banking:
Click here for an interactive demo to help you learn more about Mobile and Online Banking.
Did you know that you are able to export the previous 12 months of your transaction history from Online Banking? This can be used for tax purposes and exported as an Excel file, or straight into Quicken or QuickBooks.
Please note: The data is still available through your online statements.
To export your transaction history:
Did you know your WPCU membership comes with TurboTax Benefits? With TurboTax, you can hand your taxes off to an expert, get expert help as you go, or do it yourself! There's no software to buy or install. Plus, you can save up to 10%! You'll get:
To access TurboTax and get your discount:
Be sure to use your full 13-digit MICR account number when filing for a direct deposit of your tax return in the following format:
You can also find your full 13-digit MICR account number in Online or Mobile Banking by clicking on the applicable account and then clicking on “Account Details”. Or, by requesting a Verification of Account Number letter by calling our Member Help Center at (800) 762-0047.
TurboTax is a registered trademark of Intuit, Inc.
WPCU helps you keep your accounts safe and secure.
WPCU will never do the following:
Keeping Your Personal Information Secure
Wright-Patt Credit Union uses several effective measures to keep your personal information secure.
Spoofing attempts are on the rise.
Along with many other financial institutions, Wright-Patt Credit Union is continuing to see a rise in fraudulent attempts to gain unauthorized access to member accounts.
Fraudsters are contacting members via text messages and phone calls falsifying information to make it appear the texts and calls are from Wright-Patt Credit Union.
If you receive a text, call or email appearing to be from Wright-Patt Credit Union, do not do any of the following, no matter how legitimate, convincing, or urgent the request is.
Delete the text or hang up the phone immediately and call Wright-Patt Credit Union directly at (937) 912-7000 or (800) 762-0047 or visit our website at WPCU.coop to log into Online Banking.
Click here to view examples of fraudulent texts and the fake WPCU site.
If you’ve accidentally given out your personal information, or if you think you’re the victim of financial fraud or identity theft, take the following steps:
WPCU is ready to help you take action after fraud or identity theft! Please contact us with any questions or concerns.