PCB Consumer Technology Upgrade 2024  | PCB Bank | Serving Los Angeles California - PCB Bank

PCB Consumer Technology Upgrade 2024  | PCB Bank | Serving Los Angeles California - PCB Bank

한국어 설명은 여기 를 클릭해 확인하세요.

For example, if your ZIP code is 02345 and the last four digits of your TAX ID are 1234, then your Default password is 023451234.

Checking, Savings, and Money Market Accounts

All your account information and the functions and features that you love will remain exactly the same after the upgrade.

What’s staying the same with your accounts?

What’s new with your accounts?

Certificate of Deposit (CD) and Individual Retirement Account (IRA)

We’re making this part easy! All features, functions, and information with your CDs and IRAs will remain the same. This means no change to account types, features, or numbers.

Home Mortgages and Consumer Loans

There will be no changes that require action to any products or procedures in our lending department. Only your notice format will change slightly.

Online, Mobile, and Telephone Banking

Changes to your Online, Mobile and Telephone banking will be effective on April 15th and are meant to improve your banking experience.

What’s staying the same in Online, Mobile, and Telephone Banking?

What’s NEW with Online, Mobile, and Telephone Banking?

Please note: Online banking new user registration will be disabled on March 28th at 7am and will be available again once the upgrade is completed.

Instructions for Online and Mobile Banking

For the security of your information and money, our upgraded system will require users to change their passwords for Online and Mobile banking . Usernames will remain the same. You will be given a temporary password that will need to be changed at the first log-in. Specific instructions will be sent closer to the live date. You must change your password in a browser before using the mobile app.

Alerts that are currently set up Online and Mobile banking will not convert automatically. If you wish to keep your current alerts, take note of which alerts you currently have enabled and log in to Online banking after the upgrade is complete to re-enable them.

Access to Bill Pay will be unavailable from April 5th to April 15th. Changes are meant to improve your banking experience and streamline your bill pay process.

Our upgraded Bill Pay system will be a single sign-on system as a part of Online banking. Once your credentials are updated for Online and Mobile banking, you will have access to Bill Pay. Your account and your payees will migrate over to the new system automatically.

Please note: Any e-Bills you have set up in our old system will not automatically carry over. You will need to manually input these again once your Online banking is set up. All bill payments will be processed through April 11th.

All of Bill Payment alerts will be unavailable from Monday, 4/8/2024 through Sunday, 4/14/2024.

Our Zelle® service feature will resume on the mobile app around April 18th. You must register or reregister for Zelle® if you would like to use Zelle® after the system upgrade. Our Zelle® service will not be available on the desktop Online banking service.

External accounts will not automatically convert over to our upgraded system. You will need to re-add any external accounts manually after the upgrade is completed.

Money Management Accounts

Money Management (MX)-current data also will not automatically convert to our upgraded systems. You will need to re-register Money Management Accounts Interface connection for login authentication.

PCB Technology Upgrade 2024

Business Specific Information

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