Notify responders by location—so a grade school incident doesn’t spam staff across town at the high school. Admins can subscribe to all locations when needed.
See exactly where the emergency is occurring: address + building + floor + area/zone (pillar/cubicle/room—your naming).
For users who move between sites, IP range mapping can automatically update their active location so responders go to the current site.
Trigger panic buttons and audible alarms from a programmable phone button. Press once to activate, press again to deactivate (with optional repeat for noisy facilities).
Emergency Notifier gives your organization instant awareness the moment an emergency number is dialed. Instantly see who called and exactly where they are , then automatically alert responders through desktop pop-ups, SMS/text, phone calls, and email —ensuring the right people know immediately. Built for schools, enterprises, and multi-building facilities, Emergency Notifier adds location profiles , location-based alert routing , and advanced emergency types (public-safety, internal, and test) so you get fast response without alert fatigue.
New! Now you can configure emergencies by type, location, and audience—plus program phone buttons for instant actions.
Phone buttons can trigger:
Panic alerts (notify specific responders)
Continuous alarms (Fire / Tornado / Evacuation) over paging + phone speakers
Silent alerts (notify without audible alarm)
If your VoIP phone has programmable buttons, you can initiate alarms instantly. Don’t have programmable buttons? No problem—you can still dial the extension associated with the desired alarm.
Location Profiles & easier maintenance Create Locations once (address + floor/zone details) and assign users/extensions from a list—no more retyping the same address for hundreds or thousands of users.
Roaming employees / shared campuses Need to support staff who move between buildings? Use IP ranges to automatically update a user’s active location so alerts route to the correct site.
Emergency types + scheduled testing Separate public-safety alerts (police/fire), internal alerts (on-site assistance / hazards), and test alerts. Run scheduled tests to confirm delivery and templates without alarming the entire organization.
Know immediately who dialed an emergency number—and who needs to respond. Whether you manage one site or a district/campus of buildings, Emergency Notifier provides instant caller identification, precise location details, and targeted notifications that reach the right people fast.
Emergency Notifier can notify:
Any phone number you add (calls)
Any email address you add
Any mobile number (SMS/text)
Desktop pop-ups (Windows) for immediate visibility
Who called (extension + user details)
Where (address + building/floor/zone details)
What to do next (procedures embedded in the alert)
Full history (event logs, who was notified, how, and notes)
Manage contacts, locations, templates, and permissions from a modern web portal—so your response is faster, clearer, and more reliable when every second counts.
Whether through one of our commercial products, or a custom solution built to meet your specific needs, we can help you get the most out of your 3CX investment.