WHMCS addon for AI-assisted support tickets. Connect it to OpenAI, Anthropic, or any OpenAI-compatible API.
OpenAI: GPT-5.6 Sol, GPT-5.6 Terra, GPT-5.6 Luna, GPT-5.5, GPT-5.4, GPT-5 Mini, GPT-4.1, GPT-4.1 Mini, GPT-4.1 Nano
Anthropic: Claude Fable 5, Claude Opus 5, Claude Sonnet 5, Claude Opus 4.8, Claude Opus 4.7, Claude Sonnet 4.6, Claude Haiku 4.5
When GPT-5.6 is used through the direct OpenAI API, the admin can choose None , Low , Medium , High , XHigh , or Max . The default, Module Optimized , uses:
A specific effort setting overrides the defaults for ticket replies, triage, and knowledge base generation. Language detection stays at None . Translation and text enhancement stay at Low because those tasks do not benefit enough from heavier reasoning to justify the extra response time and token usage.
Higher effort may help with difficult tickets, but it also increases response time and token usage. The module does not send this setting to older OpenAI models or custom OpenAI-compatible endpoints.
English, Dutch, Russian, German, French, Spanish, Italian, Portuguese, Polish, Turkish, Czech, Danish, Swedish, Hungarian, Romanian, Finnish, Maltese, Latvian, Lithuanian, Estonian, Slovenian, Irish, Greek, Croatian, Slovak, Bulgarian, Japanese
Custom Instructions:
KB Article Generation:
Hello The AI Support Assistant helps speed up support responses and automate customer service, saving valuable time for the support team. Fantastic and extremely powerful product. Installation was quick and the configuration is very simple, working perfectly with WHMCS. For hosting companies, this is practically an indispensable tool. Highly recommended! Thank you Marcelo Konrath www.myway.com.br
Highly recommend it for any business looking to streamline their customer support!
Reliable performance, seamless integration.
ArkHost’s AI Support Assistant has been a solid tool for automating customer interactions. It handles most support inquiries with ease, although it sometimes struggles with more specific questions. Still, it’s a fantastic product for streamlining support.
A great tool for improving response times and handling basic queries. It’s saved us a lot of time. Would love to see more capabilities for handling complex issues
As a user of ArkHost's AI Support Assistant, I am truly impressed by how seamlessly it integrates into my workflow. It provides quick and accurate responses, significantly improving the efficiency of our support operations. The AI is intuitive, and I’ve noticed a considerable reduction in response times for customer inquiries. Highly recommend it for any business looking to streamline their customer support!
The best place to start if you need help with a specific product is to contact the developer. All WHMCS Marketplace developers have both a website and support URL listed.
Developed By ArkHost
View/hide detailed changelog
Autopilot Enhancements :
OpenAI Model Updates :
Response Formatting Improvements :
Language Processing :
Added support for 11 new languages : Finnish, Maltese, Latvian, Lithuanian, Estonian Slovenian, Irish, Greek, Croatian, Slovak, Bulgarian
New Features : AI Assistant name and custom signature.
2022/12/01: Initial release.
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