Maintaining the security of your information and assets is a critical element of our business practices. We continue to make significant investments in technology, resources, and people to prevent, detect, and respond to fraudulent activity.
MassMutual has several dedicated teams focused on keeping you and your assets safe. Some areas of focus include: Fraud Awareness Training, Fraud Prevention Communications, Fraud Monitoring and Analytics, Threat Detection, Suspicious Activity Review and Investigation, Fraud Prevention Controls, and Industry Knowledge Sharing.
An unregistered online account creates more opportunity for fraudsters to impersonate you and claim your account for their fraudulent use. Register your account now and make it harder for fraudsters to gain access to your account.
In the event of fraud, MassMutual will perform a full investigation and make every effort to reach an appropriate solution.
If you are victimized by fraudulent activity, you should immediately contact MassMutual , as well as your bank and other financial institutions. You may also consider reporting the fraudulent activity to the Federal Bureau of Investigation .
You may also want to:
In addition, the Federal Trade Commission offers helpful step-by step recovery plans .
MassMutual clients may add individualized security on their policies, contracts, or accounts by calling the appropriate customer service center:
Life and annuity products: 1-800-272-2216 MassMutual Private Wealth & Trust: 1-888-894-5354 MML Investors Services: 1-800-542-6767
MML Investors Services with business through third-party product companies, please contact the respective companies directly.