Serta, “We Make the World’s Best Mattress”
With a Serta mattress adjustable foundation you can get the customized comfort of your dreams.
As the creators of the world’s best mattress, Serta knows that no two sleepers are alike. To answer to the sleep preferences of the individual, Serta has innovated and created a range of products to suit your sleep needs. Offering the best in unparalleled sleep technology, the Sertas no1 adjustable foundation Ergomotion is a patented adjustable bed foundation created for truly customizable sleep.
Here's a brief overview of the exciting health benefits of your adjustable base:
Sleep better with the benefits of Zero Gravity
Inspired by NASA's zero-gravity research, each Ergo Motion adjustable bed is designed to help you find weightless relief right at home. More than just a cool feature, this built-in preset is the key to unlocking deeper sleep to renew your wellness. With the touch of a button, you can enter zero gravity – quickly alleviating tension in the neck, lower back pain, joint pressure, and any swelling in the feet.
Adjustable Description B200M
Battery Backup Strip For emergency use only, in case of a power outage or Load Shedding Blues.
Batteries are not to be used for normal operation of the bed. For emergency use only, in case of a power outage. If the base is stuck in an articulated position during a power outage, the Battery Backup Strip will return the base to a FLAT position. Batteries not included.
When will I receive my delivery?
Once your order has been confirmed, your delivery will arrive within 2 to 5 days. If you’ve selected a Special Order product, your delivery will take between 6 - 8 weeks. These delivery details are visible with every product and at checkout for your convenience. Please remember that your order will be confirmed once we’ve received payment.
How will I know when my delivery will arrive?
You will receive an SMS with your delivery details and you will have the option to reschedule should the time not be suitable.
What will the delivery cost?
Delivery charges are determined by the value of the order placed.
What if there is a problem with my delivery?
In the unlikely event that you receive an incorrect delivery or your product is damaged, please notify the us right away so that one of our Experts can resolve the problem for you.
You can reach us by:
Phone on 0800 222 888 , or,
Email at [email protected]
How do I qualify for the 120-Nights Sleep Happy Guarantee?
Be sure to add a Mattress Protector from Sleepmasters to your purchase when buying a new bed set or mattress valued at R4499 or more (normal selling price).
What happens after I've purchased my new bed and mattress protector?
Your bed will be delivered with your Mattress Protector by Sleepmasters or one of our approved delivery partners.
We try our best to make sure you receive your product in good order, but as we all know, unexpected things do happen! That’s why we encourage you to inspect the bed on arrival to ensure it is not damaged.
Once you’re happy, sign your proof of delivery and keep your signed copy (together with your proof of purchase) should you wish to exchange the bed at a later date.
Your new bed will take some time to adjust to your body, and we recommend that you sleep on it for a minimum of 30 nights to allow for this adjustment period.
What happens after the 30 Nights is up?
If between 31 and 120 Nights, you are not happy with your new bed or mattress, you may qualify for an exchange for one of equal or greater value.
What is excluded from the 120-Nights Sleep Happy Guarantee?
The Sleep Happy Guarantee only allows one exchange per bed set purchase.
It is important to remember that your replacement bed may not be at a lower price than that of the original purchase and any price differential can unfortunately not be made up with additional products or accessories.
The Sleep Happy Guarantee is not valid on warranty exchanges, clearance/merchandise, floor models, pillows or mattress protectors.
If I do qualify for the exchange, what happens next?
Should the price of the new bed be equal to or more expensive than the original bed, we will gladly complete the exchange once the full payment of the difference has been made.
Please also bear in mind that a 10% admin charge as well as a delivery fee will apply to your exchange transaction
What are the conditions for my exchange?
This is a kind reminder to purchase and use your mattress protector to protect your investment ;) Sleepmasters and our manufacturing partners will determine the status of the bed as a final step before the exchange can be process. If your bed set is found to be damaged, stained or unsanitary, it will unfortunately not qualify for the exchange.
What do I do when I want to exchange or return my purchase?
Should you wish to return your goods, please notify the Sleepmasters team right away. You can reach us by:
Phone on 0800 222 888 , or
How long will it take to exchange?
Exchange turn-around times depend on stock availability, but we promise to get your new product to you as soon as possible! Your Expert will keep you updated along the way.
Don't hesitate to get in touch on 0800 222 888 if you require any other information.
120 Night Sleep Happy Guarantee
Try your new bed for up to 120 Nights, if you’re not happy we will exchange it!
How to qualify for the 120 Night Sleep Comfort Guarantee:
What is excluded from the 120 Night Sleep Comfort Guaranteed?
If you do qualify for the exchange, the following is important to take note of: