Your Spend Limit is the maximum amount you'll be allowed to spend on calls and messages to numbers which aren't included in your monthly allowance. You can amend it in MyAccount or by starting a chat using the orange Chat Now box on the right hand side of the page.
When you reach your Spend Limit, you won't be allowed to spend any more on services which are not included within your monthly allowance.
Not sure what plan you're on? No problem - it's easy to check, simply login to MyAccount
So, for example, if your monthly tariff is £10 and you’ve set a Spend Limit of £5 then:
So even if you've set a Spend Limit of £0, your bill can still be higher than the amount you pay for your monthly plan as none of the above are restricted by the Spend Limit and will be added to your bill.
*For information about roaming in Europe, see our Roaming in Europe page