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Title: Moogsoft AIOps Engineer
Total Years of experience: 10 years to 17years
Location: Anywhere in India
Roles & Responsibilities
Platform Management: Deploy configure and maintain Moogsoft AIOps (On-prem / Moogsoft Cloud) Customize event ingestion normalization and enrichment pipelines Configure alert correlation clustering and noise reduction policies Perform Moogsoft upgrades patches and performance tuning
Integrate Moogsoft with monitoring tools such as: Splunk Dynatrace AppDynamics Prometheus Nagios etc. Work with REST APIs webhooks and data pipelines
Implement automation using: Python / Shell scripting ITSM tools (ServiceNow BMC Remedy Jira etc.) Build event workflows for incident creation and auto-remediation Event & Incident Management
Configure: Alerts Situations Incidents lifecycle Design correlation rules similarity algorithms and noise suppression Monitor real-time events and improve MTTR (Mean Time to Resolution) Create dashboards and reports for operational insights Data & AI Operations Tune AI algorithms for better event deduplication and clustering
Analyze historical data to improve: Alert quality Incident prediction
Work with data sources like: Logs metrics traces
Strong experience with: Moogsoft AIOps (v9 / Cloud preferred)
Knowledge of: Linux/Unix systems JSON REST APIs SQL / NoSQL databases
Scripting: Python Shell or JavaScript Monitoring tools integration experience AIOps / Monitoring Knowledge
Understanding of: Event correlation Alert noise reduction Root cause analysis (RCA) and strong knowledge of ITIL processes
1. Provide tool design development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget
Mandatory Skills: Moogsoft AIOps.
Experience: 5-8 Years.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them we need people inspired by reinvention. Of yourself your career and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Required Experience:
Employment Type : Full Time Experience: years Vacancy: 1
Moogsoft AIOps Engineer • Hyderabad, Sindh, Pakistan