You can find basic information in the General information page and you can find answers to some of the most frequently asked question in this FAQ page. To find specific information related to your device, follow a path such as this from the Wiki's home page: Main Page → Device series → Device name → Information... For example: Main Page → Electro-Mobility → TFT100 → TFT100 Manual
Firmware and Configurator files are available here . You are also available to find Firmware and Configurator for all devices in the Downloads Wiki pages. Example path: Main Page → Downloads → Firmware and Configurator downloads
If you have encountered a software/firmware related issue, you can get in touch with TELTONIKA technical support via:
If you're having trouble with your device, LED behaviour may provide some insight into what's happening and what steps should be taken next. Look for your device's LED info in the LEDs → TMT250 | GH5200 | TFT100 | TST100 page. If questions still occur, do not hesitate to ask. How to seek technical help, please refer to question "How do I contact technical support?" .
It depends on where the device will be used. Refer to links below for help in finding a device that meets the necessary requirements of your solution.
All TELTONIKA Mobility product accessory information is in the Accessories page and our website .
Feature Configuration Examples/Scenarios:
Placement recommendation is to increase GNSS accuracy. Device placement does not have an impact on movement detection - either way, one axis will be affected on a sudden move, and if values from the accelerometer exceed configured threshold, device will change its On Stop counter to On Move counter.
Do not overtighten the case while mounting in order to not affect waterproofing.
After flipping the switch to ON position.
Based on On Stop counter. If device detected movement (exceeded configured threshold) it instantly jumps to On Move counter.
TM2500 module is fully awake until data is sent to server (including GNSS fix search)
If Static Navigation is Enabled – Device will not try to get GNSS fix if no movement was detected between sleep intervals, instead it will send last known location instantly.
Up to 3 minutes. If it fails - device will send last known position.
No. The Device will receive SMS messages only when the modem is ON (awake state). The device enters the awake state when sending the periodic data.
TAT100 devices do not connect to FOTA Web periodically. It will automatically connect to FOTA Web only on initial startup (when the switch is flipped from OFF to ON position). Connection to FOTA Web should be initiated via the 'web_connect' SMS/GPRS command. This is to preserve battery power.