This Universal Device Test Guide helps new users to get acquainted with Teltonika Telematics Fleet Management devices and to test basic functions in 5 easy steps.
The guide also provides information about specific use cases, advanced features, and software solutions.
Use the Teltonika WIKI , Teltonika Telematics Community page and our Official Youtube Channel to get more in-depth information and answers to any other questions. Our highly professional support engineers are always willing to help - they can be reached via Partner Portal/HelpDesk .
Here, we will go through five easy testing steps which will introduce you to Teltonika Telematics devices.
We will cover everything you need to start using the device - from inserting a SIM card and powering the device, to receiving GNSS track information from your vehicle to the server.
Equipment and software required to follow this guide:
Below is the General Quick Start Guide video. It shows steps that can be applied to most Teltonika Telematics devices.
Result: The SIM card is inserted into the device and the internal battery is connected.
Requirements for this step:
All Teltonika Telematics devices use SIM cards to enable telecommunication. It is impossible to get any data from the device to a server without a SIM card. Different devices may use different SIM card types: mini-SIM, micro-SIM, nano-SIM, eSIM (soldered during manufacturing).
Some devices have an internal battery. It provides power to the device when no other power sources are available. The battery may not be connected when you receive your device (check your order details). The internal battery must be connected before first use.
The device is now ready to be connected to the PC.
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Result: The device is powered with a power supply and connected to the PC.
One of the ways to control your device is by connecting it to a PC via USB or Bluetooth®. Before connecting, power must be provided to the device by a power supply.
For device-specific information about connecting to PC, see Wiki Knowledge Base → Your device model → First Start → PC Connection (Windows).
The device is now powered and connected to the PC.
Result: The device is configured to generate and send records to a specified server.
Every Teltonika Telematics device is pre-configured with default factory settings. Use the Teltonika Configurator software and easily change device settings to meet your specific needs.
Here, we go through the most important features of the Configurator:
On your PC, start the Configurator and select your connected device.
The primary window opens. It contains three areas:
To disconnect from the device, click the device button (top right).
The Status menu contains general device information. View statuses of the main systems, such as GNSS and GSM, in separate tabs.
Make sure that the device is facing an open sky - at least four visible satellites are required for a GNSS fix.
Make sure that signal is available – this allows the device to successfully send data to the server.
The System menu contains global settings that control the general operation of the tracking device.
For testing purposes, set the “Saving/Sending Records Without Time Sync” setting to “Always”.
This will allow the device to send data without a GNSS fix and/or time synchronization (which may happen when testing the device indoors, e.g. in an office).
The GPRS menu allows configuring server and GPRS settings.
With a correct GPRS/server setting configuration, the device will synchronize time, and update records to the configured server. The device will do this based on time intervals set in the Data Acquisition menu (see below).
The table below describes the most important parameters in the GPRS menu. This is the minimal required configuration for a device to start sending data to your server.
The device connects to the internet when current APN settings are entered.
Obtain the APN from your SIM card provider.
Some devices support the Auto APN feature, see here for more information.
You can also quickly set up your device GPRS settings via SMS. Send the following SMS command. The highlighted parameter IDs are explained in the table above. Make sure to insert two space symbols before SMS text:
The Data Acquisition menu allows configuring how the device acquires data based on the operator type and movement source.
The device will generate periodic records and send them to the server based on the Data Acquisition settings. The default device configuration has optimal parameters pre-configured for best track quality and data usage.
For testing purposes, set certain parameters according to the table below. As can be seen, here we configure the device to make records every 30 seconds and send them also every 30 seconds. The device will switch operating modes (between “On Stop” and “Moving”) based on the status of configured movement source.
After testing, configure Data Acquisition settings according to your needs. For more detailed information about configuring your device using the Teltonika Configurator, see Wiki Knowledge Base → Y our device model → Configuration.
The table below describes the most important parameters in the Data Acquisition menu.
Note! If the link with the server is open, records are sent to the server immediately after they are generated. Send Period setting is only used to trigger data sending if the link with the server is closed.
Result: The device is mounted in an optimal location, with good GNSS and GSM connectivity.
Every Teltonika Telematics device has specific mounting instructions. Some devices are plug-and-play, while hard-wired devices require professional installation.
For detailed information about wiring your specific device, see Wiki Knowledge Base → Your device model → First Start → Mounting recommendations and precautions.
The most important mounting recommendations are:
Below is an example illustration for mounting a device.
Result: The user tracks their device on a tracking platform.
The last step in basic testing is to get data from your device to a tracking platform.
Do this by using pre-made tracking platforms (see here ), or simple TCP/UDP listeners.
To set up a simple TCP/UDP listener on your personal computer:
The illustrations below show a device track on different pre-made tracking platforms.
Here, we review certain advanced functionalities that allow you to get the most out of your Teltonika Telematics device.
This advanced testing guide is only an example – available functionalities allow accomplishing much more!
All of the parameters mentioned in the guide above (and many more) have a name and an ID (unique identifier). The parameter ID consists of 3 or 5 digits. See a detailed list of parameters and their IDs here . You can also find a relevant parameter ID by hovering your mouse pointer over a specific parameter in the Configurator.
Parameters of Teltonika Telematics devices may be configured and read via SMS.
Teltonika Telematics devices offer a wide range of SMS configuration and debugging features - see the full list of SMS commands here .
SMS command length is limited to 160 characters.
The general SMS command structure is:
If no login name and password are set in the device configuration, just omit them in the SMS command. I.e., the command should start with two spaces, followed by the command name.
As an example, let us take one of the most widely used SMS commands: “setparam”. It changes a parameter value, e.g.:
This SMS command will change the parameter “101” (Ignition settings) to “1” (DIN1).
This SMS command will change the parameter “101” (Ignition settings) to “2” (Accelerometer) and parameter “138” (Movement source) to “1” (Ignition).
Beyond basic configuration, Teltonika Telematics devices can be configured as intricately as you require. Most devices can cover a broad spectrum of use cases, while others are highly specialized.
General and specific use cases are presented in the links below. Each category explains what parameters must be configured and why. Where applicable, we provide examples of what information would be available on your server and how to read it.
Here, we overview Teltonika Telematics solutions to remotely access, manage and control devices, including external devices, such as tachographs.
FOTA WEB is a SaaS solution for the remote, OTA (over-the-air) management of Teltonika Telematics devices.
FOTA WEB allows you to:
For more information, see here .
FOTA WEB is compatible with all currently sold products and is available for all direct Teltonika Telematics customers. Contact Teltonika Telematics sales representatives to obtain access to FOTA WEB. FOTA WEB meets all GDPR requirements.
TachoSync is a cloud-based SaaS (Software-as-a-Service) solution that streamlines remote download and management of tachograph data , ensuring effortless compliance and operational efficiency.
Contact Teltonika Telematics sales representatives to obtain access to TachoSync.
Here, we introduce the communication protocols used by Teltonika Telematics devices.
All Teltonika Telematics devices communicate with servers using specialized protocols, called “codecs”. Each protocol has a particular structure and application scenario. E.g., Codec 8 Extended is used for one-way device to server data transmission, while Codec 12 is used for two-way device-server communication via GPRS messages.
More general information about the various protocols can be found here .