At Teltonika, we are committed to delivering safe, secure, and reliable telematics products and services to our customers. Security is a cornerstone of our operations, and we continuously strive to uphold the highest standards of protection for our users and their data. When security vulnerabilities are identified, we react to them seriously to resolve them effectively and transparently.
The following information outlines Teltonika’s policy for managing potential security vulnerabilities in our supported telematics products and services.
If you identify a potential security vulnerability in any of Teltonika’s telematics products or services, we ask you to report it promptly. You can use the following channels to notify us:
Please email our dedicated security team at [email protected] .
If you purchased telematics devices directly from Teltonika, you may also report vulnerabilities via our direct support channel – Partner Portal/HelpDesk system.
Teltonika is committed to addressing security concerns with urgency.
For more details about Teltonika’s telematics products, services, and support policies, please refer to the following resources on our websites:
A comprehensive list of all Teltonika’s telematics products and solutions currently in the market is available on our website .
Information regarding product launch dates and the latest firmware versions is regularly updated on our website . We encourage you to check for firmware updates to maintain the security and performance of Teltonika’s telematics devices.
Teltonika’s End of Life (EOL) policy, including details about support timelines and security updates for discontinued telematics products, is outlined on our website .