Advancing the social and economic well-being of our employees, customers, and communities has been central to Popular’s values since our beginnings.
We focus our efforts on the issues that truly make a difference in the lives of our customers, employees, communities, and shareholders, aiming to create meaningful, authentic impact across our business and the collective well-being.
We promote the social and economic well-being of our employees, customers, and communities through responsible practices and growth opportunities across our business.
We offer affordable financial products, digital tools, and financial education that expand access to safe banking services and help underserved communities build long-term financial well-being.
We promote entrepreneurship, invest in affordable housing initiatives, and allocate resources to community projects that strengthen local economies.
We foster an inclusive culture , focused on high performance , by providing opportunities for learning, growth, and leadership.
We promote employee well-being and engagement through programs that support physical, emotional, and professional health, along with competitive benefits and initiatives that help build a healthy, motivated, and connected workforce.
We aim to build a more resilient future by strengthening our response to climate-related events and promoting long-term sustainability.
Protecting the land where we live and serve is our responsibility . We are committed to be part of the solution to the challenges posed by a changing climate and continuously seek new and innovative ways to help protect the planet.
We support initiatives that protect and restore resilient ecosystems to safeguard biodiversity and reduce climate risk for our customers, employees, and communities.
We promote projects that generate positive social and environmental impact in the communities where we operate .
We assess the impact of our operations and integrate climate risk into our risk management framework to ensure preparedness for the potential impacts of climate change.
Our goal is to apply best-in-class governance practices and manage risk consistently across the organization.
We ensure appropriate oversight of our operations while adhering to the highest ethical standards.
We safeguard our customers’ information and strengthen our operations to prevent and mitigate cybersecurity risks.
We actively seek to drive progress through every product, practice, and decision we make. In doing so, we create opportunities, strengthen resilience, and build trust with our employees, customers, communities, and shareholders.
We operate the largest branch network in Puerto Rico, with a presence in 76 of the island’s 78 municipalities. In the United States, we operate six branches under New York State’s Banking Development District (BDD) Program, serving underserved communities.
We recruited 47% of our roles with internal talent and invested over $12.5 million in merit-based salary increases.
Through our financial services and Emprende con Popular, a digital tool that supports entrepreneurs from idea to expansion. We offer more than capital: we provide knowledge, mentorship, and access to a broad support network.
We invest in our facilities to operate more responsibly in terms of energy and water consumption while enhancing operational resilience. Today, 68 branches and seven corporate buildings are equipped with photovoltaic systems.
Over $521 million in certified Bank On accounts across Puerto Rico, the U.S. Virgin Islands, and the United States .
More than $1.1 billion in capital supporting small and mid-sized businesses in Puerto Rico and the United States .
$13.5 million in social investment to advance education, financial inclusion, and entrepreneurship across Puerto Rico, the United States, and the U.S. Virgin Islands t h rough Fundación Banco Popular and corporate donations.
50,000 trees planted in Puerto Rico through our environmental giving program .
Here you’ll find our reports and key documents related to corporate sustainability. Explore each publication to learn how we operate , how we remain accountable, and how we continue to promote the well-being of our employees, customers, and communities.