Ensure a carefully crafted, consistent message is presented to your callers on-demand.
Simplify the agent’s task of communicating lengthy boiler-plate messages to callers.
Increase regulatory compliance by making it easy for agents to communicate mandated information to callers.
Access to on-demand messages is provided via a simple web-based user interface — no client application needed.
Whether you simply need to inform your caller that their phone call is being recorded, or you need to recite lengthy regulatory compliance information, 3CX Barge Messages can make this task simple.
Your agent selects the desired prerecorded message to play and our tool will, on-demand, barge into the agent’s current call, play the message, and automatically drop out of the call.
Note: You can run IIS and NGIX or Abyss on the same server
Whether through one of our commercial products, or a custom solution built to meet your specific needs, we can help you get the most out of your 3CX investment.